SHIPPING & REFUNDS
SHIPPING POLICY
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All shipments undergo a QA/QC process to ensure complete order fulfillment and package/box integrity.
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Qualified orders of $900 or more will be shipped free ground freight.
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All orders are shipped via UPS ground.Customers will be provided with shipment tracking numbers as soon they are available.
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Bahama Mamas LLC is not liable for any lost shipment. Customers must file a claim with the freight carrier.
REFUND POLICY
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Product returned will be subject to a 20% restocking fee.
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No returns on Premium Cigar products.
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Only full cartons/complete units will be accepted for returns.
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There will be NO refunds after thirty (30) days from the date of purchase and a 20% Restocking fee will be applied on product return.