SHIPPING & REFUNDS

SHIPPING POLICY

• All shipments undergo a QA/QC process to ensure complete order fulfillment and package/box integrity.

• Qualified orders of $900 or more will be shipped free ground freight. 

• All orders are shipped via UPS ground.Customers will be provided with shipment tracking numbers as soon they are available.

• Bahama Mamas LLC is not liable for any lost shipment. Customers must file a claim with the freight carrier.

REFUND POLICY

• Product returned will be subject to a 20% restocking fee.

• No returns on Premium Cigar products.

• Only full cartons/complete units will be accepted for returns.

• There will be NO refunds after thirty (30) days from the date of purchase and a 20% Restocking fee will be applied on product return.