SHIPPING & REFUNDS

SHIPPING POLICY

  • All shipments undergo a QA/QC process to ensure complete order fulfillment and package/box integrity.

  • Qualified orders of $900 or more will be shipped free ground freight. 

  • All orders are shipped via UPS ground.Customers will be provided with shipment tracking numbers as soon they are available.

  • Bahama Mamas LLC is not liable for any lost shipment. Customers must file a claim with the freight carrier.

REFUND POLICY

  • Product returned will be subject to a 20% restocking fee.

  • No returns on Premium Cigar products.

  • Only full cartons/complete units will be accepted for returns.

  • There will be NO refunds after thirty (30) days from the date of purchase and a 20% Restocking fee will be applied on product return.

contact

TEL: 866-316-1991 / sales@bmcllc.us
2223 Executive Street - Suite B - Charlotte, NC 28208
Hours: Eastern Time 8:00am - 4:00pm

Bahama Mamas, LLC is headquartered in Charlotte, NC with offices also in Las Vegas NV. We are part of the Potomac Tobacco Group, the owners of Bahama Mamas cigars, the Bahama Mamas brand name and all pertaining trademarks, with all worldwide production sales and distribution rights reserved.

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© 2020 Bahama Mamas, LLC  All Rights Reserved.